With insight gained from a background in theatre and from working closely with lawyers and witnesses, James has developed a method of finding and communicating the stories that convey what she calls human damages. Injured clients may never be able to regain the life they once had—the first-best life in the world, as one client put it—but maximizing these noneconomic damages is the only way to get them the second-best life in the world. In this book, James shows how to get even the most difficult witness to share the stories that matter and that convey the human damages at the heart of the case.
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